Privacy Policy

Privacy Policy

Introduction

Travel Hunk is committed to protecting the privacy of its customers and website users. This privacy policy outlines how we collect, use, and protect the personal information of our users. It applies to all interactions with our website, including the booking and management of national and international tour packages.

Collection of Personal Information

Travel Hunk collects personal information from users through various means, including:

1. Booking Forms: When users book a tour package or request a quote, they are required to provide contact and travel details, such as name, email address, phone number, and travel dates.

2. Cookies: Our website uses cookies to track user preferences and enhance the user experience. These cookies do not store personal information.

3. Social Media: We may collect information from users who interact with us on social media platforms.

Use of Personal Information

Travel Hunk uses the collected personal information for the following purposes:

1. Booking and Service Delivery: We use the information to process bookings, manage tour packages, and provide services to our customers.

2. Marketing and Promotions: We may use the information to send promotional materials, newsletters, and updates about our services and offers.

3. Customer Support: We use the information to provide customer support and respond to inquiries.

Disclosure of Personal Information

Travel Hunk does not sell or share personal information with third parties, except in the following situations:

1. Service Providers: We may share information with service providers who assist us in delivering our services, such as airlines, hotels, and tour operators.

2. Legal Obligations: We may disclose information to comply with legal obligations, such as law enforcement requests or court orders.

Security Measures

Travel Hunk takes the security of user information seriously. We use industry-standard security measures to protect the information from unauthorized access, use, or disclosure. These measures include:

1. Encryption: We use encryption to protect sensitive information, such as credit card numbers.

2. Secure Server: Our servers are located in secure facilities and are protected by firewalls and intrusion detection systems.

3. Access Control: We limit access to user information to authorized personnel only.

User Rights

Users have the right to:

1. Access and Update Information: Users can access and update their personal information through our website or by contacting our customer support.

2. Request Deletion: Users can request the deletion of their personal information, subject to any legal or regulatory requirements.

3. Object to Processing: Users can object to the processing of their personal information for marketing or other purposes.

**Changes to the Policy**

Travel Hunk reserves the right to modify this privacy policy at any time. Changes will be posted on our website and effective immediately. Users are responsible for regularly reviewing the policy to ensure they are aware of any changes.

**Contact Us**

If you have any questions or concerns about this privacy policy, please contact us at [email protected].

Returns and Refunds

At Travel Hunk, we strive to provide exceptional service to our customers. Due to the nature of our business and the arrangements we make with our partners, we regret to inform you that we do not offer refunds for national and international tour packages once they are booked and confirmed. We understand that circumstances may change, and we are committed to working with our customers to find alternative solutions whenever possible.

Cancellation Policy

Cancellation of Bookings: In the event that you need to cancel your booking, please contact us immediately at [email protected] with the subject line "Cancellation of Booking #." We will do our best to accommodate your request within 48 hours of placing the order.

Refunds: As mentioned, we do not offer refunds for national and international tour packages. However, we are open to discussing alternative options or rescheduling your trip based on availability and partner policies.

Contact Us

If you have any questions or need further assistance regarding cancellations or booking changes, please reach out to us at [email protected]. Our team is dedicated to providing support and finding solutions that meet your needs. Thank you for choosing Travel Hunk for your travel adventures.